Multinational Facilities, Catering, and Property Management Company
Headquartered in the Netherlands, this multinational company provides comprehensive facilities, catering, and property management services to businesses and the public sector. They selected Shiftlogic to support their Salesforce environment, ensuring optimal performance and enabling their team through expert guidance and training.
The Challenge
After implementing Sales Cloud and various ancillary Salesforce solutions, the company faced a skills gap in managing day-to-day maintenance and lacked the internal expertise to support ongoing system enhancements.
The Solution
Shiftlogic provided an experienced Salesforce Administrator to augment the customer’s team, delivering best practice guidance, maintenance, and incident management. This resource also offered enhancement support and established a framework for ongoing improvement.
Services Provided
The assigned administrator, also a certified instructor, created a tailored training program to empower the client’s team to become self-sufficient in Salesforce administration and maintenance, ensuring long-term scalability and independence.
Results
This partnership delivered an immediate post-go-live support solution, fostering high adoption rates and best practices. By building in-house knowledge and capabilities, Shiftlogic set the stage for a scalable, future-proof Salesforce environment that aligns with the client’s evolving needs.
Ready to Make the Shift?
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