Salesforce Consultant
At Shiftlogic, we empower businesses to master the revenue lifecycle. Our mission is to create exceptional outcomes by putting our team, clients, and innovation at the center of everything we do. We envision a future where businesses seamlessly manage their revenue processes, driving growth and efficiency.
With over 170 Salesforce certifications and accreditations, a team of more than 35 exceptional and talented revenue lifecycle experts, and over 100 successful implementations, we pride ourselves on our expertise and experience. Our people-first philosophy fosters a flexible work environment and a strong commitment to personal development, enabling our team to thrive in an innovative, collaborative space.
We’re currently looking for a Salesforce Consultant to join our team! In this role, you will be responsible for gathering client requirements, designing Salesforce solutions, configuring applications, and ensuring successful implementation through testing, deployment, and post-go-live support. You’ll work closely with clients to understand their business needs, collaborate with internal teams to deliver tailored solutions, and drive the successful transformation of their Salesforce environment. Your expertise will be key to optimising client processes, ensuring smooth integrations, and providing ongoing guidance to help clients achieve their business goals.
Department: Delivery
Location: UK/EU Remote
Employment type: Full-Time
Hi, I’m Sarah!
I lead People Operations and I absolutely love creating an environment where people feel valued, supported, and excited to do great work. For me, it’s all about building real connections and fostering a positive, inclusive culture. At Shiftlogic, we’re not just focused on finding the right talent—we’re here to help our people grow and truly enjoy being part of something special. If this role sparks your interest, I’d be thrilled to see your application!
Responsibilities
Application Configuration & Testing: Configure Salesforce applications according to the solution design. Take responsibility for the configuration process, including unit testing, UAT support, deployment, and post-go-live hypercare support to ensure the solution is working optimally.
Requirements Gathering & Solution Design: Actively engage with clients to drive requirements gathering and solution design. Work closely with business stakeholders to align the Salesforce implementation with business goals and processes.
Adhere to Implementation Methodology: Follow and enforce the Shiftlogic.io Implementation Methodology (S.I.M.) to ensure structured, consistent, and efficient project delivery from start to finish.
Process Best Practices: Ensure adherence to process best practices, including regular check-ins, documentation, and status updates. Maintain high standards for project management and ensure all stakeholders are informed.
Environment Readiness & Org Strategy: Prepare Salesforce environments, ensuring proper setup of instances, sandboxes, and org strategies to support project goals and ensure smooth transitions during the implementation phase.
Documentation & Knowledge Transfer: Effectively document solution designs, configurations, and any customizations made within the Salesforce platform. Lead knowledge transfer (KT) sessions with clients to ensure they can manage and optimize the solution post-implementation.
Collaboration & Issue Resolution: Work closely with Solution Architects and other consultants to complete the construction and build of the solution. Identify potential roadblocks early and collaborate with the wider Shiftlogic.io team and project managers to resolve issues efficiently.
Customer Engagement & Decision Guidance: Effectively communicate with clients at all levels, including C-suite, presenting solution designs and guiding clients on the right decisions, even when difficult conversations are required.
What you’ll bring
We’re looking for a Salesforce Consultant with a strong combination of technical, functional, and soft skills. You will bring:
Salesforce Experience: Proven hands-on experience configuring and implementing Salesforce solutions (Sales Cloud, Service Cloud, CPQ, Billing, Revenue Cloud, etc.), with a strong understanding of application design and configuration.
Industry & Consultancy Experience: A background working with small to medium enterprises, as well as large enterprises. Experience providing consultancy services and understanding client requirements to deliver successful Salesforce solutions.
Revenue Cloud & System Integration: Experience with Salesforce Revenue Cloud, as well as integration with upstream and downstream systems such as CRM, PLM, and ERP. Knowledge of how Salesforce fits into broader business processes is key.
Role Maturity & Project Delivery: 3-5 years of experience in a Salesforce consultant role.
Salesforce Certifications: Relevant certifications, such as Salesforce Administrator, Salesforce CPQ Specialist, Salesforce Billing Superset, and Salesforce Revenue Cloud Consultant, demonstrate your expertise and commitment to continuous learning.
Strong Communication Skills: Excellent written and verbal communication skills, with the ability to present solution designs to clients clearly and confidently. Comfortable with presenting at the C-level and performing knowledge transfer to clients.
Leadership & Task Coordination: Ability to lead the build work within the team, coordinating tasks effectively to ensure timely delivery. Capable of handling challenging situations, including guiding clients to make informed decisions when necessary.
Collaboration & Problem-Solving: Proven ability to collaborate effectively with internal teams, escalating issues when necessary and resolving challenges with a focus on the best outcome for the client and the project.
This position offers the opportunity to work with diverse clients, providing impactful Salesforce solutions that drive business success. If you are a motivated, results-driven consultant who thrives in dynamic environments and is eager to accelerate your career, we would love to hear from you!
What we offer
International team
Great Place to Work Certified
Remote-first policy with headquarters in London
Thriving startup with career growth opportunities
Open-minded culture that appreciates differences
Feedback-driven, supportive & curious team with strong entrepreneurial mindset
In-person social gatherings to celebrate our achievements
Strong focus on Learning and development and budget to help you develop new and existing skills
Ready to Make the Shift?
If you are interested in the position as Salesforce Consultant, please reach out to:
Sarah Cunningham
People Operations Manager