State-of-the-art software and marketing, for every hotel
The Hotels Network (THN) is an innovative technology company dedicated to the power of extreme personalization. Serving the global travel, transportation, and hospitality industry, THN offers a range of products designed to enhance consumer experiences through customized solutions.
The Challenge
THN initially used Salesforce CPQ for quoting, while invoices were manually generated in NetSuite. This manual process was time-consuming and error-prone. A previous partner attempted to implement Salesforce Billing, but the lack of expertise led to a failed implementation, eroding customer confidence and preventing the system from going live.
The Solution
Shiftlogic implemented Salesforce Billing on THN’s existing Salesforce CPQ, enabling a seamless conversion from Quotes to Invoices and integrating revenue recognition in a unified Salesforce platform. Our team handled all use cases, ensuring a smooth and successful launch.
Services Provided
Shiftlogic delivered a comprehensive end-to-end Billing implementation, encompassing Salesforce Billing, revenue recognition, and guidance on integration with THN’s accounting system.
Results
The project went live on time and within budget, earning a 5 out of 5 Salesforce CSAT survey score—a testament to THN’s satisfaction and the effectiveness of Shiftlogic’s solution.
Ready to Make the Shift?
Connect with our team to explore how Shiftlogic’s customised solutions can elevate growth and simplify your revenue journey.