The #1 AI-powered Video Creation Platform

Synthesia, the world’s leading AI-powered video creation platform, enables businesses to create videos in over 120 languages, saving up to 80% on time and budget. Trusted by thousands, Synthesia is transforming the way companies communicate and train through engaging, multilingual video content.

The Challenge

Synthesia relied on Salesforce CPQ for quoting, but invoicing was handled manually in Xero, with revenue recognition managed through Excel spreadsheets. This manual process was inefficient, prone to errors, and consumed significant time, slowing down Synthesia’s operational efficiency.

The Solution

Shiftlogic implemented Salesforce Billing on Synthesia’s existing Salesforce CPQ, creating a seamless system to convert Quotes to Invoices and manage revenue recognition—all within one integrated Salesforce platform.

Services Provided

Our team delivered an end-to-end Billing implementation, incorporating Salesforce Billing, Conga Invoice Generation, and the Chargent Payment gateway for a streamlined, automated solution.

Results

The project was completed on time and within budget, earning a 5 out of 5 Salesforce CSAT survey score—demonstrating Synthesia’s satisfaction and the success of Shiftlogic’s implementation.

Ready to Make the Shift?

Connect with our team to explore how Shiftlogic’s customised solutions can elevate growth and simplify your revenue journey.