Leading in Sustainability Intelligence
EcoVadis, a France-based leader in sustainability intelligence software, provides clients with tools to manage sustainability risks and performance across the globe. With a focus on driving environmental and social impact, EcoVadis enables organizations worldwide to make data-driven, sustainable business decisions.
The Challenge
EcoVadis faced a highly manual revenue process with disconnected systems, which disrupted the flow of information across departments. The reliance on tribal knowledge and siloed operations created a fragmented customer perspective, impacting their ability to deliver consistent and efficient service.
The Solution
Shiftlogic implemented an integrated Salesforce solution, combining Sales Cloud, CPQ, and Billing, with additional integrations to bank payments and Oracle NetSuite for ERP. This solution streamlined quoting, order management, and billing processes, ensuring a seamless, accurate flow across departments.
Services Provided
Shiftlogic led the Design Authority for the Salesforce CPQ & Billing implementation, guiding a collaborative team composed of Shiftlogic, EcoVadis, and partner resources to achieve a comprehensive, aligned solution.
Results
This deployment streamlined quoting and contracting, enhancing accuracy and reducing time-to-cash. The single-platform solution provided a 360° customer view, improving retention rates, maximising sales, and delivering a strong ROI for EcoVadis.
Ready to Make the Shift?
Connect with our team to explore how Shiftlogic’s customised solutions can elevate growth and simplify your revenue journey.