The App Tracking Analytics Platform
Adjust is a leading end-to-end solution provider for app marketing, enabling businesses to measure, optimize, and scale app growth across platforms. Headquartered in Berlin, Adjust empowers app marketers to manage and enhance performance at every stage of the app marketing journey.
The Challenge
Adjust initially used Salesforce CPQ for quoting, but invoices were created manually within an in-house system. This manual process was time-consuming and prone to errors. An external partner attempted to implement Salesforce Billing, but due to lack of experience and the complexity of Adjust’s business processes, the implementation failed to succeed.
The Solution
Shiftlogic stepped in to deliver a Salesforce Billing implementation that built on Adjust’s existing Salesforce CPQ. This solution enabled seamless conversion from Quotes to Invoices, accommodating complex business requirements and usage-based models to streamline their operations.
Services Provided
Our team delivered a full end-to-end CPQ & Billing implementation, integrating usage-based models and external data processing for a comprehensive billing solution.
Results
The project was completed on time and within budget, with Adjust achieving a 5 out of 5 Salesforce Customer Satisfaction (CSAT) survey score—a testament to the effectiveness and success of Shiftlogic’s solution.
Ready to Make the Shift?
Connect with our team to explore how Shiftlogic’s customised solutions can elevate growth and simplify your revenue journey.